What is the most important part of your 2009 Salon Plan?

Submitted by canderson on Mon, 01/12/2009 - 23:51.

Looking at what's important to consumers today. A friendly atmosphere, business ease, point of difference, web access for salon information, proper product selection, education of staff, sensible consumer programs and value are a few areas to consider.

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the key

Submitted by masterhairstylist on Sat, 04/11/2009 - 03:40.

In the salon I manage, I am bringing in clients through education! I teach 2 to 4 classes every month to make sure my staff has all the knowledge in every aspect in hairdressing, and retail. I find that clients will put so much trust in to you when they know that you have a vast knowledge. I not only want my staff and I to know why a product works the way it does, but what all the individual ingredients do. We take risks on each other with all new haircuts, colors and styles. My philosophy is that you can never know enough, and all the clients seem to sure agree with it!!!

the single best investment you can ever make is in your education!